PRIVACY POLICY

Last updated: [1-30-26]

Petroski Physio (“Petroski Physio,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or interact with our services.

1. Information We Collect

a. Personal Information

We may collect personal information you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms, newsletter sign-ups, or booking requests

b. Health Information

When you use our Book Now or intake-related forms, you may provide health-related information. These forms are processed through HIPAA-compliant systems, including Monday.com, and are handled in accordance with applicable healthcare privacy laws.

c. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and interactions on the site

This information is collected through cookies and tracking technologies, including Google Analytics 4 (GA4) and Meta Pixel.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and communicate with you

  • Schedule appointments and manage bookings

  • Provide physical therapy and related services

  • Send newsletters or updates (you may opt out at any time)

  • Improve website performance and user experience

  • Analyze marketing and advertising effectiveness

3. HIPAA Compliance

Petroski Physio complies with applicable provisions of the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) submitted through our booking or intake forms is securely stored and accessed only by authorized personnel for treatment, operations, and care coordination purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand website usage and performance

  • Support marketing and advertising efforts

  • Improve user experience

You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Service providers who help operate our website and systems (e.g., analytics and form providers)

  • Authorized healthcare and administrative personnel

  • Legal or regulatory authorities when required by law

All third-party providers are required to maintain appropriate security and confidentiality measures.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. While no system can be guaranteed to be 100% secure, we take data protection seriously and work to minimize risk.

7. Your Rights and Choices

You may:

  • Opt out of marketing emails at any time

  • Request access to or correction of your personal information

  • Request information about how your data is used

To exercise these rights, contact us at admin@petroskiphysio.com.

8. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Petroski Physio
12331 Academy RdPhiladelphia, PA 19154
Email: admin@petroskiphysio.com